The fight or flight instinct is one of our most basic survival tools. Everyone was running on 9/11. Most ran away from trouble. The heroes ran toward it. And the leaders helped others run in the most appropriate direction.

What does 9/11 teach us about leadership? I’ve found five compelling things:

1) Servant Leadership: The incredible selfless courage of first group of those responders to this unforgettable tragedy. They rushed into the twin towers even they knew they were risking their own lives.

2) Leaders must be willing to make sacrifices: They risked their lives in order to save the lives of others.

3) Leaders inspire by ACTION: Their noble acts commanded the admiration of the nation.

4) Great leaders put the needs of others first.

5) Leaders face unknown crises: Leaders lead by example in any circumstances. They clearly understand their core values and make the right decision based…